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  1. PBX BETA Info Overview Each PBX has its own subdomain/hostname which is used for all connections to it such as logging in, accessing the control panel, SIP registrations, etc. Every function within the PBX is assigned an extension. Every extension within your PB... Read More
  2. Grandstream HT701 / HT702 Installation Guide Connecting Your VOIPo Adapter (Grandstream HT701 / HT702)   To begin using your new VOIPo service, simply connect the VOIPo adapter to your internet connection.   1)  Phone - Plug your tele... Read More
  3. Demo control panels for Reseller Program The following logins are available for demonstration purposes for the reseller program. https://cp.voipwelcome.com Reseller interface: Username: resellerdemo Password: demo Full Service Line Reseller Customer: Username: residentialdemo... Read More
  4. What types of Internet connections will VOIPo work with? VOIPo recommends the use of high speed and low latency networks to use our services with optimum quality. Ultimately, the quality of your service with us relies on the quality of your Internet connection. We recommend DSL or Cable I... Read More
  5. How do I order the Virtual Fax Service? VOIPo provides a virtual fax service for customers who wish to have a fax line. To order this service please do the following from your vPanel Account Management Tool (account.voipo.com):      1) Click on Feature... Read More
  6. What is a Virtual Number? You're able to add additional phone numbers to your account from any cities/rate centers that VOIPo offers service in. These numbers simply point to your primary number established with VOIPo. This is especially useful if you want to have a pres... Read More
  7. How do I register my E-911 address?  Upon the completion and processing of your sign up, you must log into our vPanel Account Management Tool and manually update your E-911 address information. Please follow the steps below to update your E-911 address:   &nb... Read More
  8. What is E-911?  E-911 stands for Enhanced 911. This service is provided where available as a VOIPo customer. When you place a call to 911 your information is sent to the nearest Public Safety Answering Point (PSAP). With E-911, operators no longer need to ask ... Read More
  9. Can I dial 900 area code numbers with my VOIPo service? No, VOIPo service does not support dialing 900 area code numbers.... Read More
  10. Can I receive collect calls with my VOIPo service? No, VOIPo does not support receiving collect calls.... Read More
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